Privacy Policy
Last updated: September 10, 2025
Your Privacy Matters
At ARKQON Bazaar, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
Personal Information
We collect information you provide directly to us, such as:
- Name, email address, and contact information
- Account credentials and profile information
- Payment and billing information
- Business information and preferences
- Communications with our support team
Usage Information
We automatically collect certain information about your use of our service:
- Device information and browser type
- IP address and location data
- Usage patterns and feature interactions
- Performance and error logs
- Cookies and similar tracking technologies
Third-Party Platform Data
When you connect external platforms (eBay, Amazon, etc.), we collect:
- Product listings and inventory data
- Sales and transaction information
- Account performance metrics
- Platform-specific settings and preferences
2. How We Use Your Information
We use the information we collect to:
Service Delivery
- • Provide and maintain our services
- • Process transactions and payments
- • Optimize listings with AI
- • Sync with connected platforms
Analytics & Insights
- • Generate performance reports
- • Provide sales attribution
- • Improve our algorithms
- • Benchmark against industry data
We may also use your information to communicate with you, provide customer support, and send important service updates. Marketing communications are always opt-in.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
With trusted partners who help us operate our service (cloud hosting, payment processing, analytics).
Platform Integrations
With connected platforms (eBay, Amazon, etc.) as necessary to provide our services.
Legal Requirements
When required by law, regulation, or legal process, or to protect our rights and safety.
Business Transfers
In connection with any merger, acquisition, or sale of assets (with notice to you).
4. Data Security
We implement enterprise-grade security measures to protect your information:
Encryption
AES-256 encryption at rest and TLS in transit
Access Control
Role-based permissions and audit logging
Monitoring
24/7 security monitoring and threat detection
Security Notice: While we implement robust security measures, no system is 100% secure. We encourage you to use strong passwords and enable two-factor authentication.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability
Request a copy of your personal information and export your data.
Correction and Update
Correct or update inaccurate information in your account settings.
Deletion
Request deletion of your account and associated data (subject to legal requirements).
Communication Preferences
Opt out of marketing communications while still receiving service updates.
To exercise these rights, please contact us at privacy@arkqon.com or through your account settings.
6. International Data Transfers
Our services are hosted in secure data centers around the world. If you are located outside of Australia, your information may be transferred to and processed in countries that may have different data protection laws.
We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.
7. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to your registered address
- Providing notice through our service interface
9. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
privacy@arkqon.com
support@arkqon.com
Business Address
ARKQON Technologies
Sydney, Australia
© 2025 ARKQON Technologies. All rights reserved.